FAQ's

How long does it take to receive my order?

Orders are delivered within 3 to 7 business days.

Notes:

  • Fridays and sudden holidays are not counted as working days. Orders are processed after the holiday ends.
  • During peak sale seasons, restocks, and new drops, delivery may take a little longer.
  • Please make sure your shipping address and phone number are correct to avoid any shipping delays or issues.

Can I pay online?

Yes, online payment is available through Instapay.

After placing your order, please send us your order number via DM, and we’ll share the payment details with you.

Can I try the items upon delivery and return what I don’t want with the courier?

Yes, you can try the pieces upon delivery and return what you don’t want with the courier.

Please note that the delivery fee will still apply.

What is the return/exchange policy?

  • Exchange or return is available within 14 days of delivery.
  • Items must be unused, in their original condition, with tags attached and in their original packaging.
  • Refunds are processed within 14 days after the returned order is received and inspected.
  • In case of return, the customer bears the return shipping cost.
  • If the item is defective or incorrect, we cover the shipping cost.